Case file: Aetna
Every government filing on this incident, the dates as stated, and the days to notice against each state's statute. Built from the records on Nov 9, 2026, agency link on every row. Not legal advice.
The incident
- Breach window
- Apr 28, 2022
- Discovered
- Apr 28, 2022, as stated in the California letter
- State and federal records
- 2 filings, Apr 28, 2022 to Jul 27, 2022
- Residents counted
- 5,989 in 1 state (DE), latest filing per state
- Everyone affected
- No filing gives a total
- Information exposed
- Social Security number
- Offered to those affected
- No monitoring offer found in the letters we read
- Third party named
- Yes, the letter attributes the incident to a vendor or service provider
- Days to notice
- Past the statutory period in 1 of the 2 states that set one, counted from discovery to each state's first record
- Prior incidents
- 3 earlier incidents on record for this organization
The letter: "On April 28, 2022, OTP discovered encrypted files on certain computer systems."
Filings
| Agency | Record date | People | In total | Days to notice | Links |
|---|---|---|---|---|---|
| California California AG | Jul 27, 2022 | Not published | 90 days, statute 30 days, over | Letter Record | |
| Delaware Delaware DOJ | Apr 28, 2022 | 5,989 | 0 days, statute 60 days | Letter Record |
People is the count the filing gives, residents of the state unless marked total. Days to notice runs from the discovery date the letter states, or from the end of the breach window when no letter states one, to the date on the state's first record of the incident. "Over" marks a count past the days the state's statute allows for notice to residents. The statute's trigger is a question of fact, the days are arithmetic.
Notice timing, state by state
- 90 days from discovery (Apr 28, 2022) to the California record (Jul 27, 2022). Statute: 30 days from discovery or notification of the breach (Cal. Civ. Code § 1798.82).
- 0 days from discovery (Apr 28, 2022) to the Delaware record (Apr 28, 2022). Statute: 60 days from determination of the breach (6 Del. C. § 12B-102).
The statutes
- California: 30 days to notify residents from discovery or notification of the breach, Cal. Civ. Code § 1798.82. Sample notice to the Attorney General when more than 500 Californians are notified, within 15 days of the consumer notice (effective 2026).
- Delaware: 60 days to notify residents from determination of the breach, 6 Del. C. § 12B-102. Attorney General when more than 500 Delaware residents are affected, no later than the resident notice.
Prior incidents by Aetna
| Records | Breach window | Filed with | People |
|---|---|---|---|
| Jul 26, 2021 | Aug 6, 2020 to Oct 2, 2020 | Oregon | 8,664 total |
| Dec 10, 2020 to Dec 11, 2020 | Jun 24, 2020 to Jul 1, 2020 | California, Oregon | n/a |
| Jul 10, 2017 | Feb 1, 2017 to Apr 28, 2017 | Oregon | 5,002 total |
Filings more than six months apart are shown as separate incidents.
Filings by others that name Aetna
Clients of a breached vendor often file under their own names and name the vendor.
- Aetna Life Insurance Company, California, Sep 1, 2023
- Aetna Life Insurance Company [Progress Software- MOVEit software breach utilized by PBI], Delaware, Aug 11, 2023, 1,542
Sources and method
Records as published by California AG, Delaware DOJ. Letter facts (discovery date, monitoring, third party) are read from the consumer letter the agency posted, 2 letters read for this incident, and quoted so you can check them. Texas and HHS publish no letters. First-seen times on each record page. Spot an error? Email support@breachtally.com with this page link.