Citadel Servicing Corporation dba Acra Lending

Citadel Servicing Corporation dba Acra Lending notified California AG on Mar 22, 2022 of a data breach, which occurred on Aug 24, 2021. Data exposed: Email address, Name.

Case file (dates, days to notice against the statute, what the letter offers, prior incidents)

Organization: Citadel Servicing Corporation dba Acra Lending
Source: California AG · source record
Date reported: Mar 22, 2022
Date(s) of breach: Wednesday, March 31, 2021Tuesday, August 24, 2021
Residents affected: Not published by this source
Data exposed: Email address Name
Notice letter: Sample notice (PDF)
Discovered: Feb 18, 2022, as stated in the letter
"After an extensive forensic investigation and manual document review, we discovered on February 18, 2022 that the impacted email accounts that may have been accessed between March 31, 2021 and August 24, 2021 contained some of your perso..."
Days to notice: 32 days from discovery (Feb 18, 2022) to the California record (Mar 22, 2022). Statute: 30 days from discovery or notification of the breach (Cal. Civ. Code § 1798.82). Over the statutory period
Offered in the letter: 12 months of credit or identity monitoring through Experian
Third party: The letter attributes the incident to a vendor or service provider
First seen by BreachTally: 2026-10-30 16:04 UTC

Dates and counts as filed by the organization with the agency. The breach window and the report date often differ by months.

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