Case file: OneTouchPoint, Inc
Every government filing on this incident, the dates as stated, and the days to notice against each state's statute. Built from the records on Nov 9, 2026, agency link on every row. Not legal advice.
The incident
- Breach window
- Apr 28, 2022
- Discovered
- Apr 28, 2022, as stated in the California letter
- State and federal records
- 1 filing, Aug 12, 2022
- Residents counted
- No state publishes a resident count for this incident
- Everyone affected
- No filing gives a total
- Information exposed
- Social Security number, Financial / bank account, Medical / health information, Health insurance
- Offered to those affected
- No monitoring offer found in the letters we read
- Third party named
- Yes, the letter attributes the incident to a vendor or service provider
- Days to notice
- Past the statutory period in California, counted from discovery to the state's first record
The letter: "On April 28, 2022, OTP discovered encrypted files on certain computer systems."
Filings
| Agency | Record date | People | In total | Days to notice | Links |
|---|---|---|---|---|---|
| California California AG | Aug 12, 2022 | Not published | 106 days, statute 30 days, over | Letter Record |
People is the count the filing gives, residents of the state unless marked total. Days to notice runs from the discovery date the letter states, or from the end of the breach window when no letter states one, to the date on the state's first record of the incident. "Over" marks a count past the days the state's statute allows for notice to residents. The statute's trigger is a question of fact, the days are arithmetic.
Notice timing, state by state
- 106 days from discovery (Apr 28, 2022) to the California record (Aug 12, 2022). Statute: 30 days from discovery or notification of the breach (Cal. Civ. Code § 1798.82).
The statutes
- California: 30 days to notify residents from discovery or notification of the breach, Cal. Civ. Code § 1798.82. Sample notice to the Attorney General when more than 500 Californians are notified, within 15 days of the consumer notice (effective 2026).
Filings by others that name OneTouchPoint, Inc
Clients of a breached vendor often file under their own names and name the vendor.
- Matrix Medical Network (“Matrix”) contracts with OneTouchPoint, Inc. (Matrix client name: Highmark DE), Delaware, Jul 27, 2022, 7
Sources and method
Records as published by California AG. Letter facts (discovery date, monitoring, third party) are read from the consumer letter the agency posted, 1 letter read for this incident, and quoted so you can check them. Texas and HHS publish no letters. First-seen times on each record page. Spot an error? Email support@breachtally.com with this page link.