Case file: Prudential Insurance Company of America
Every government filing on this incident, the dates as stated, and the days to notice against each state's statute. Built from the records on Nov 9, 2026, agency link on every row. Not legal advice.
The incident
- Breach window
- Feb 4, 2024 to Feb 14, 2024
- Discovered
- Feb 5, 2024, as stated in the California letter
- State and federal records
- 3 filings, Mar 29, 2024 to May 24, 2024
- Residents counted
- 19,433 in 1 state (DE), latest filing per state
- Everyone affected
- No filing gives a total
- Information exposed
- Postal address
- Offered to those affected
- 24 months of credit or identity monitoring through Experian
- Third party named
- Yes, the letter attributes the incident to a vendor or service provider
- Days to notice
- Past the statutory period in 2 of the 3 states that set one, counted from discovery to each state's first record
- Prior incidents
- 4 earlier incidents on record for this organization
The letter: "On February 5, 2024, Prudential detected unauthorized third-party access to certain company systems and data."
Filings
| Agency | Record date | People | In total | Days to notice | Links |
|---|---|---|---|---|---|
| Oregon Oregon DOJ | May 24, 2024 | Not published | 109 days, statute 45 days, over | Record | |
| California California AG | Mar 29, 2024 | Not published | 53 days, statute 30 days, over | Letter Record | |
| Delaware Delaware DOJ | Mar 29, 2024 | 19,433 | 53 days, statute 60 days | Letter Record |
People is the count the filing gives, residents of the state unless marked total. Days to notice runs from the discovery date the letter states, or from the end of the breach window when no letter states one, to the date on the state's first record of the incident. "Over" marks a count past the days the state's statute allows for notice to residents. The statute's trigger is a question of fact, the days are arithmetic.
Notice timing, state by state
- 109 days from discovery (Feb 5, 2024) to the Oregon record (May 24, 2024). Statute: 45 days from discovery or notification of the breach (ORS 646A.604).
- 53 days from discovery (Feb 5, 2024) to the California record (Mar 29, 2024). Statute: 30 days from discovery or notification of the breach (Cal. Civ. Code § 1798.82).
- 53 days from discovery (Feb 5, 2024) to the Delaware record (Mar 29, 2024). Statute: 60 days from determination of the breach (6 Del. C. § 12B-102).
The statutes
- Oregon: 45 days to notify residents from discovery or notification of the breach, ORS 646A.604. Attorney General when more than 250 Oregon residents are affected, with the consumer notice.
- California: 30 days to notify residents from discovery or notification of the breach, Cal. Civ. Code § 1798.82. Sample notice to the Attorney General when more than 500 Californians are notified, within 15 days of the consumer notice (effective 2026).
- Delaware: 60 days to notify residents from determination of the breach, 6 Del. C. § 12B-102. Attorney General when more than 500 Delaware residents are affected, no later than the resident notice.
Prior incidents by Prudential Insurance Company of America
| Records | Breach window | Filed with | People |
|---|---|---|---|
| Jul 31, 2023 | May 29, 2023 to Jun 2, 2023 | Oregon, California | 320,840 total |
| Jan 13, 2023 | Oct 26, 2022 | California | n/a |
| Mar 27, 2018 | Nov 9, 2017 | California | n/a |
| Mar 4, 2013 | Dec 13, 2012 | California | n/a |
Filings more than six months apart are shown as separate incidents.
Sources and method
Records as published by Oregon DOJ, California AG, Delaware DOJ. Letter facts (discovery date, monitoring, third party) are read from the consumer letter the agency posted, 2 letters read for this incident, and quoted so you can check them. Texas and HHS publish no letters. First-seen times on each record page. Spot an error? Email support@breachtally.com with this page link.