Case file: Quatrro Business Support Services, Inc.
Every government filing on this incident, the dates as stated, and the days to notice against each state's statute. Built from the records on Nov 9, 2026, agency link on every row. Not legal advice.
The incident
- Breach window
- Nov 11, 2025 to Nov 19, 2025
- Discovered
- Dec 7, 2025, as stated in the California letter
- State and federal records
- 4 filings, Mar 23, 2026 to Sep 9, 2026
- Residents counted
- 10,019 in 2 states (WA, MA), latest filing per state
- Everyone affected
- 188,218, as reported to Oregon DOJ on Sep 9, 2026
- Information exposed
- Postal address, Social Security number, Driver's license / state ID, Passport number, Financial / bank account, Medical / health information, Health insurance
- Offered to those affected
- 12 months of credit or identity monitoring through Experian
- Third party named
- No
- Days to notice
- Past the statutory period in all 3 states that set one, counted from discovery to each state's first record
The letter: "Quatrro identified and began taking measures to address a security incident on December 7, 2025."
Filings
| Agency | Record date | People | In total | Days to notice | Links |
|---|---|---|---|---|---|
| Oregon Oregon DOJ | Sep 9, 2026 | 188,218 (total) | 276 days, statute 45 days, over | Record | |
| California California AG | Sep 9, 2026 | Not published | 276 days, statute 30 days, over | Letter Record | |
| Washington Washington AG | Sep 9, 2026 | 10,008 | 276 days, statute 30 days, over | Letter Record | |
| Massachusetts Massachusetts OCABR | Mar 23, 2026 | 11 | 106 days, statute no fixed period | Record |
People is the count the filing gives, residents of the state unless marked total. Days to notice runs from the discovery date the letter states, or from the end of the breach window when no letter states one, to the date on the state's first record of the incident. "Over" marks a count past the days the state's statute allows for notice to residents. The statute's trigger is a question of fact, the days are arithmetic.
Notice timing, state by state
- 276 days from discovery (Dec 7, 2025) to the Oregon record (Sep 9, 2026). Statute: 45 days from discovery or notification of the breach (ORS 646A.604).
- 276 days from discovery (Dec 7, 2025) to the California record (Sep 9, 2026). Statute: 30 days from discovery or notification of the breach (Cal. Civ. Code § 1798.82).
- 276 days from discovery (Dec 7, 2025) to the Washington record (Sep 9, 2026). Statute: 30 days from discovery of the breach (RCW 19.255.010).
- 106 days from discovery (Dec 7, 2025) to the Massachusetts record (Mar 23, 2026). Statute: no fixed period from knowledge or reason to know of the breach (Mass. Gen. Laws ch. 93H, § 3).
The statutes
- Oregon: 45 days to notify residents from discovery or notification of the breach, ORS 646A.604. Attorney General when more than 250 Oregon residents are affected, with the consumer notice.
- California: 30 days to notify residents from discovery or notification of the breach, Cal. Civ. Code § 1798.82. Sample notice to the Attorney General when more than 500 Californians are notified, within 15 days of the consumer notice (effective 2026).
- Washington: 30 days to notify residents from discovery of the breach, RCW 19.255.010. Attorney General within 30 days of discovery when more than 500 Washington residents are affected.
- Massachusetts: no fixed period to notify residents from knowledge or reason to know of the breach, Mass. Gen. Laws ch. 93H, § 3. Attorney General and OCABR as soon as practicable and without unreasonable delay, every breach.
Filings by others that name Quatrro Business Support Services, Inc.
Clients of a breached vendor often file under their own names and name the vendor.
- Quatrro Business Support Services, Inc. (“Quatrro”), Texas, Sep 11, 2026, 51,717
Sources and method
Records as published by Oregon DOJ, California AG, Washington AG, Massachusetts OCABR. Letter facts (discovery date, monitoring, third party) are read from the consumer letter the agency posted, 2 letters read for this incident, and quoted so you can check them. Texas and HHS publish no letters. First-seen times on each record page. Spot an error? Email support@breachtally.com with this page link.